Privacy Policy

1. Introduction

TIMA Agency LLC(“TIMA”, “we”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use TIMA Connect (“the Platform”).

2. Information We Collect

2.1 Information You Provide

• Account information: Name, email address, password, organization details
• Profile information: Role, timezone, currency preferences, profile photo
• Campaign data: Campaign briefs, media plans, budgets, objectives, and target markets
• Documents: Files you upload including creative assets, contracts, and compliance documents
• Communications:Messages sent through the Platform's messaging features
• Financial information: Invoice details, payment records, and payout information

2.2 Information Collected Automatically

• Usage data: Pages visited, features used, actions performed, and timestamps
• Device information: Browser type, operating system, screen resolution
• Log data: IP address, access times, and referring URLs

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Platform
• Process campaign management, inventory booking, and financial transactions
• Generate AI-powered media plans and recommendations
• Send notifications about campaign activities, approvals, and deliverables
• Enforce permissions, roles, and access controls
• Detect and prevent fraud, abuse, and security incidents
• Improve the Platform through analytics and user feedback
• Communicate with you about your account and our services

4. How We Share Your Information

We may share your information with:

• Organization members: Other members of your organization(s) can see your name, role, and activity within shared campaigns
• Campaign collaborators: Users invited to campaigns can see relevant campaign data based on their assigned permissions
• Publishers: Publishers participating in your campaigns receive necessary booking and deliverable information
• Service providers: Third-party services that help us operate the Platform (hosting, email, storage, analytics)
• Legal requirements: When required by law, regulation, or legal process

We do not sell your personal information to third parties.

5. Data Storage and Security

Your data is stored on secure servers with encryption at rest and in transit. We implement industry-standard security measures including access controls, audit logging, and regular security assessments. Documents are stored using encrypted cloud storage with access restricted to authorized users.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Campaign data is retained for the duration of the campaign plus a reasonable period for reporting and compliance purposes. You may request deletion of your personal data at any time, subject to our legal obligations.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate personal data
• Erasure: Request deletion of your personal data
• Portability: Request a machine-readable copy of your data
• Objection: Object to processing of your personal data
• Restriction: Request restriction of processing

To exercise any of these rights, contact us at support@tima.agency.

8. Cookies and Tracking

The Platform uses essential cookies and local storage for authentication and user preferences. We do not use third-party advertising trackers. Analytics data is collected in aggregate form to improve the Platform.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Children's Privacy

The Platform is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Platform and updating the “Last updated” date. Your continued use of the Platform after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at support@tima.agency. For general business inquiries, contact hello@tima.agency. For legal notices relating to this Policy, contact legal@tima.agency.