Terms of Use

1. Introduction

Welcome to TIMA Connect (“Platform”), a technology platform operated by TIMA Agency LLC(“TIMA,” “we,” “us,” or “our”).

TIMA Connect is a software platform designed to facilitate modern media buying, campaign execution, collaboration, and analytics across digital publishers, creators, and media properties.

These Terms of Use (“Terms”) govern your access to and use of the Platform, including all associated software, applications, APIs, artificial intelligence systems, analytics tools, and services made available by TIMA.

By accessing or using the Platform, you agree to be legally bound by these Terms. If you do not agree, you must immediately discontinue use.

2. Eligibility

You may use the Platform only if:

• You are at least 18 years old or the legal age of majority in your jurisdiction
• You have the legal capacity to enter into a binding agreement
• If acting on behalf of an organization, you have authority to bind that entity

TIMA reserves the right to suspend or terminate access if eligibility requirements are not met.

3. Description of Services

TIMA Connect provides a technology infrastructure that enables:

• Discovery and evaluation of publishers, creators, and media inventory
• Campaign planning, structuring, and execution
• AI-assisted recommendations, analytics, and optimization
• Communication and coordination between advertisers and publishers
• Performance reporting and insights

TIMA acts solely as a technology platform provider and does not:

• Guarantee campaign outcomes or performance
• Act as an agent, broker, or guarantor of transactions between parties unless explicitly stated
• Assume responsibility for third-party content, delivery, or behavior

4. Account Registration and Security

4.1 Account Creation

You must provide accurate, complete, and current information when registering.

4.2 Account Responsibility

You are solely responsible for:

• Maintaining the confidentiality of your account credentials
• All activities conducted under your account
• Ensuring proper access controls within your organization

4.3 Unauthorized Access

You must notify TIMA immediately at support@tima.agency of any unauthorized use or security breach.

5. User Roles and Responsibilities

The Platform supports multiple user roles, including:

• Advertisers, brands, and agencies
• Publishers (including creators, media companies, and content owners)
• Administrators

Each role is subject to different permissions and obligations within the Platform.

6. User Obligations and Restrictions

You agree that you will not:

• Use the Platform for any unlawful, deceptive, or fraudulent purpose
• Misrepresent identity, audience data, engagement metrics, or performance
• Circumvent platform workflows, fees, or controls
• Interfere with platform security or performance
• Reverse engineer, scrape, or extract data beyond permitted use
• Upload or transmit harmful, infringing, or misleading content

7. Publisher Data and Data Sources

7.1 Data Aggregation

TIMA may aggregate and display data from:

• First-party integrations
• Third-party APIs and providers
• Publicly available information
• User-submitted data

7.2 Data Accuracy

You acknowledge that:

• Some data may be estimated, modeled, or incomplete
• TIMA does not guarantee accuracy, completeness, or reliability
• Metrics may include confidence levels or inferred data

7.3 Verification

TIMA may perform verification processes but does not guarantee:

• Authenticity of publishers or audiences
• Absence of fraudulent or manipulated metrics
• Performance consistency across campaigns

8. Inventory, Campaigns, and Marketplace Interactions

8.1 Inventory Representation

Inventory listings may include:

• Estimated pricing
• Availability projections
• Performance indicators

These are non-binding and subject to change.

8.2 Campaign Execution

Campaigns involve multiple parties and external dependencies. TIMA does not guarantee:

• Delivery timelines
• Engagement outcomes
• Campaign success or ROI

9. Artificial Intelligence and Automated Systems

9.1 AI Functionality

The Platform includes AI-driven systems that may:

• Recommend inventory and campaign structures
• Generate insights and performance analysis
• Assist with decision-making

9.2 Limitations

You acknowledge that:

• AI outputs are probabilistic and not guaranteed to be accurate
• AI recommendations are for informational purposes only
• You are solely responsible for decisions made based on AI outputs

9.3 No Reliance

AI-generated content should not be relied upon as the sole basis for business or financial decisions.

10. Payments, Fees, and Financial Terms

10.1 Fees

Use of the Platform may involve platform transaction fees on media spend invoiced through TIMA Connect, plus separate charges for wallet top-ups, storage add-ons, or subscription features where enabled. The current global default platform fee schedule and collection policy are published at timaconnect.ai/fees. Enterprise customers may have custom rates under an active contract shown in the authenticated product.

• Platform transaction fees on sent commercial invoices
• Separate ancillary platform billing (wallet, storage, subscriptions if enabled)
• Publisher revenue-sharing or placement economics as agreed in your campaigns

10.2 Payment Responsibility

You are responsible for:

• All agreed payments
• Applicable taxes and duties
• Third-party charges

10.3 Payment Processing

Payments may be processed through third-party providers.

TIMA is not liable for:

• Payment processing errors
• Delays caused by third-party providers

11. Intellectual Property

11.1 TIMA Property

All intellectual property related to the Platform is owned by TIMA or its licensors. This includes:

• Software and code
• Design and interface elements
• AI systems and models
• Data structures and architecture

11.2 User Content

You retain ownership of your content but grant TIMA a worldwide, non-exclusive license to use, store, process, and display it for purposes of operating and improving the Platform.

12. Confidentiality

You agree to maintain confidentiality of:

• Campaign data
• Pricing structures
• Strategic information
• Proprietary platform data

13. Third-Party Services

The Platform may integrate with third-party services.

TIMA is not responsible for:

• Availability or performance of third-party services
• Data handling by third parties
• External system failures

14. Privacy

Your use of the Platform is subject to the TIMA Privacy Policy.

15. Disclaimers

The Platform is provided “as is” and “as available.”

TIMA disclaims all warranties, including merchantability, fitness for a particular purpose, non-infringement, and data accuracy or completeness, to the fullest extent permitted by law.

16. Limitation of Liability

To the maximum extent permitted by law:

TIMA shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, revenue, or data
• Campaign underperformance

Total liability shall not exceed the total amount paid by you to TIMA in the preceding 12 months.

17. Indemnification

You agree to indemnify and hold harmless TIMA from any claims, damages, or liabilities arising from:

• Your use of the Platform
• Violation of these Terms
• Misrepresentation of data or content

18. Termination

TIMA may suspend or terminate access at any time for:

• Violation of these Terms
• Security concerns
• Legal or regulatory requirements

You may discontinue use at any time.

19. Governing Law

These Terms shall be governed by the laws of the State of Delaware, United States, without regard to its conflict-of-law principles.

20. Dispute Resolution

Disputes shall be resolved through:

• Good faith negotiation
• Binding arbitration where applicable
• Courts of competent jurisdiction

21. Changes to Terms

TIMA may update these Terms at any time.

Continued use of the Platform constitutes acceptance of updated Terms.

22. Contact Information

Support inquiries: support@tima.agency

General inquiries: hello@tima.agency

Legal inquiries: legal@tima.agency